Terms & Conditions

1. About these terms

These terms apply when you browse, create an account on, or buy from the FastSport marketplace at fastsport.co.za. FastSport is operated by [registered company name] (registration number [number]), of [physical address] ("FastSport", "we", "us").

By using FastSport or placing an order, you agree to these terms, our Privacy Policy and our Returns and Refunds policy. If you sell on FastSport, the Seller Terms & Conditions also apply.

2. How FastSport works

FastSport is a marketplace for dirt bike gear, parts and accessories. Sellers list their own items, and every listing is reviewed by our team before it goes live.

When you buy an item, the contract of sale is between you and its seller. FastSport provides the platform, arranges delivery, and holds your payment safely until the sale is complete, and only then pays the seller. FastSport is not the seller of the items listed, unless a listing says otherwise.

3. Your account

• You must be 18 or older to create an account, or have a parent or guardian's consent and involvement.
• Give accurate details and keep them up to date. You're responsible for keeping your password safe and for activity on your account.
• You need to verify your email address, and accept the current version of these terms, before you can buy with your account.
• You can also check out as a guest. Guest orders are linked to the email address you give at checkout.

4. Prices and fees

All prices are in South African rand (ZAR). What you pay is made up of:

• The item price shown in the shop; and
• A delivery fee for each seller you buy from, shown at checkout before you pay.

[VAT: confirm whether prices include VAT, and FastSport's VAT number if registered.]

5. Ordering and payment

• Payments are processed by PayFast. FastSport never sees or stores your card details.
• When you start checkout, we hold the items for you for 30 minutes so you can pay. If payment arrives after that, or after the order was cancelled, and an item has sold to someone else, we'll contact you to refund you or, where possible, fulfil your order.
• An order you haven't paid for can end before the 30 minutes are up. If you come back to checkout in the same browser tab and payment never started, we cancel the unpaid order so the items are free again. If you come back from another tab or device, we ask whether you want to pay for it now or cancel it. Cancelling releases the items, and you can then check out again.
• If your cart has items from more than one seller, each seller's items become a separate order, even though you pay once.
• Your order is confirmed once your payment is received. We'll email you an order confirmation.

6. Delivery

FastSport chooses the courier and arranges collection from the seller and delivery to the address you give at checkout. We'll keep you updated by email as your order moves along. Please make sure your delivery address and contact details are correct.

7. Completing the sale

When your order arrives, check it and confirm delivery in the app. Confirming means you're happy with the item: the sale is complete and the seller can be paid. If you don't confirm, the sale completes automatically 48 hours after the courier confirms delivery, unless you've requested a refund.

8. Returns and refunds

If an item arrives damaged, is significantly different from its listing, or never arrives, you can ask for a refund. If you've simply changed your mind, we'll help you resell the item on FastSport. The time limits and steps are set out in our Returns and Refunds policy, which forms part of these terms.

9. Listings

Sellers are responsible for describing their items accurately, including their condition. We review every listing before it goes live, but we can't inspect items in person, so please read each listing and look at every photo before you buy. We may remove any listing at any time.

10. Using FastSport fairly

You agree not to:

• use FastSport for anything unlawful or fraudulent;
• arrange to pay a seller outside FastSport for an item found on FastSport, which also takes away the protection described in these terms;
• interfere with the platform, its security, or other users' accounts; or
• copy or scrape listings, photos or other content from FastSport.

We may suspend or close an account that breaks these terms.

11. Liability

We take reasonable steps to run a safe and reliable marketplace, but we can't guarantee that FastSport will always be available or free of errors. To the extent the law allows, FastSport is not liable for indirect or consequential loss arising from your use of the marketplace.

Nothing in these terms limits or excludes your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act, or any liability that cannot be limited by law.

12. Complaints and disputes

If something goes wrong, email support@fastsport.co.za with your order number and we'll try to resolve it. Where a problem is between you and a seller, we'll help, and we hold the payment until the matter is settled.

13. Changes to these terms

We may update these terms from time to time. When we do, we'll publish the new version here, and you'll be asked to accept it the next time you sign in before you can buy again.

14. Governing law

These terms are governed by the laws of the Republic of South Africa.

15. Contact us

[Registered company name], [physical address]. Email support@fastsport.co.za.